Trust Roofing
2322 Lake Ave SE, Largo, FL 33771
813-560-2998
727-258-7389
Owner: Robin and Winnie Scherer
trustroofing.com
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Below is a detailed analysis of Trust Roofing, a roofing contractor operating in Port Charlotte, FL, focusing on their quality, services, reputation, operational details, and alignment with the requirement of having more than 10 employees. The analysis leverages web sources, customer reviews, and recent search results, particularly from Trust Roofing’s website, BBB, Angi, HomeAdvisor, and BuildZoom. Exact employee counts and some internal data are not publicly disclosed, so inferences are made where necessary. The analysis incorporates specific details from the provided search results to ensure relevance and accuracy, with citations included as per guidelines.

Overview
• Company Name: Trust Roofing, Inc.
• Headquarters: 620 Union St, Dunedin, FL 34698, with operations in Port Charlotte, Largo, Tampa Bay, and Central Florida
• Years in Business: Founded in the 1970s, with current operations since 1983 (~42 years as of May 2025)
• Employee Count: Likely >10 employees (inferred from 1,373 permitted projects, multiple locations, and in-house crews)
• Services: Residential and commercial roofing, including shingle, metal, tile, flat (TPO, PVC), solar shingles, roof repairs, inspections, and storm damage restoration
• Website: trustroofing.com
• Contact: (727) 223-9144, contact form on website
• Key Accolades: 700+ 5-star Google reviews, BBB Accredited since 2020, BuildZoom score of 114 (top 2% of Florida contractors)

Quality Indicators
1. Certifications and Credentials
• BBB Accreditation: Accredited since July 16, 2020, with an A+ rating, indicating strong business practices and minimal complaints.
• Licensing:
• Florida Department of Business & Professional Regulation: Holds license CCC1332413 (Roofing Contractor), active through August 31, 2026.
• Additional licenses with Hillsborough County and Pinellas County (e.g., I-CCC1332413), also expiring August 31, 2026.
• Compliance with Florida’s fingerprint-based background checks and financial stability requirements for licensing.
• Insurance: Fully insured, including workers’ compensation and liability, as required for licensed contractors with employees.
• Other Certifications: No mention of GAF Master Elite, Owens Corning Preferred Contractor, or Haag certifications, unlike Roman Roofing (GAF) or Massey Construction Group (Haag). However, they partner with top manufacturers (e.g., Owens Corning) and emphasize in-house training.
• HomeAdvisor Screening: Prescreened by HomeAdvisor, with verified owner background checks, enhancing credibility.
Assessment: Trust Roofing’s BBB A+ accreditation, multiple active licenses, and HomeAdvisor screening reflect high professionalism. The lack of manufacturer-specific certifications is a minor drawback compared to Roman Roofing but does not significantly impact their credibility given their long history and review volume.

2. Customer Reviews and Reputation
• Star Ratings:
• Google: 700+ 5-star reviews, with customers praising quality, professionalism, and responsiveness.
• Angi: High ratings (exact score not specified but implied by verified reviews), with positive feedback on efficiency and craftsmanship.
• Sotellus/HomeAdvisor: 5-star reviews highlight exceptional service, with specific mentions of staff like Kevin, Dakota, Kirstin, Olivia, Dieter, Tyler, Robin, and Jeff.
• Testimonials:
• Customers commend fast project completion, with projects like shingle replacements finished in 2–3 days (e.g., supplies delivered Tuesday, job completed Thursday).
• Praise for cleanliness, with crews removing all debris and protecting properties (e.g., Dakota’s crew noted for care).
• Post-storm responsiveness: Highly valued for quick inspections and repairs after hurricanes (e.g., Ian, Milton), with referrals resulting from craftsmanship.
• Transparency and honesty: Clients appreciate no upfront payments, with full payment due only upon completion and satisfaction.
• Specific feedback: “The roof is absolutely beautiful, even more than I had planned… Several referrals were a result of their craftsmanship” and “AMAZING!!! Should be called A+ Trust Roofing.”
• Complaints:
• Rare negative feedback includes scheduling issues (e.g., no-shows on first two days, resolved on third day with apologies) and isolated crew disorganization (e.g., one review criticized Dieter’s team as “unprofessional”). These were addressed promptly, maintaining customer satisfaction.
• One review noted minor issues (nails in driveway, nail through Freon line), but the owner resolved them personally, reinforcing trust.
• Community Trust: Family-owned, operating since the 1970s, with a focus on avoiding “storm chaser” tactics, enhancing local credibility in Port Charlotte.
Assessment: Trust Roofing’s 700+ 5-star Google reviews and consistent praise for quality, speed, and honesty make them a top contender, rivaling Roman Roofing’s review volume and surpassing RoofClaim’s self-reported 4.8-star rating. Minor complaints were handled well, reinforcing their reputation.

3. Warranties and Guarantees
• Workmanship Warranty: Offers a 10-year leak/labor warranty on most residential installs, non-prorated and fully transferable, covering installation defects.
• Material Warranties: Partners with top manufacturers like Owens Corning, suggesting material warranties of 25–50 years for shingles, metal, or tile, though specific terms are not detailed.
• Satisfaction Guarantee: No payment is required until project completion and client satisfaction, a rare and client-friendly policy.
Assessment: The 10-year leak/labor warranty matches Roman Roofing and exceeds RoofClaim’s vague Million Dollar Guarantee in clarity. RIG Roofing’s 10–20 year warranties are slightly stronger, but Trust’s no-upfront-payment policy is a unique advantage. More detail on material warranties would enhance transparency.

4. Experience and Expertise
• Years in Business: Founded by Tommy Scherer in the 1970s, with operations since 1983 (~42 years). Current CEO Robin Scherer started roofing at 15, bringing decades of hands-on experience.
• Team Expertise:
• Employs in-house, vetted, and well-trained crews, emphasizing quality installation over subcontractors.
• Specializes in flat roofing (TPO, PVC) since 2005, earning the nickname “Flat Roof Experts” for high-profile commercial installs.
• Proficient in residential roofing (shingle, metal, tile, solar shingles) and storm damage restoration, critical for Port Charlotte’s hurricane-prone climate.
• Offers insurance claims assistance, guiding clients through complex processes.
• Service Range:
• Residential: Repairs, replacements, inspections, and maintenance for shingle, metal, tile, and solar shingle roofs.
• Commercial: TPO and PVC single-ply flat roofing, with a focus on energy efficiency and durability.
• Additional Services: Free inspections, emergency repairs, and maintenance advice (e.g., checking for granular loss, rusted nails).
• Recent Projects: Completed projects post-Hurricane Ian (2022) and Milton (2024), with shingle and flat roof replacements noted for speed (2–3 days) and quality.
Assessment: Trust Roofing’s 42-year history and flat roofing expertise are unmatched, surpassing Roman Roofing (10 years), RoofClaim (unspecified), Massey (26 years), and RIG (20+ years). Their in-house crews and storm focus align perfectly with Port Charlotte’s needs, though specific team experience metrics (e.g., Roman’s “200 years combined”) are absent.

5. Responsiveness and Customer Service
• Communication: Reviews praise swift responses, with quotes scheduled within 24–48 hours and staff (e.g., Kirstin, Olivia, Kevin) noted for clear, proactive updates.
• Project Timelines: Fast turnaround, with most residential projects completed in 2–3 weeks from signing, and shingle replacements often finished in 2–3 days.
• Emergency Services: Offers rapid inspections and repairs post-storms, with same-day quotes in some cases.
• Customer-Centric Policies: Free inspections, no upfront payments, and walk-throughs to ensure 100% satisfaction enhance the client experience.
Assessment: Trust Roofing excels in responsiveness, with fast quotes, quick project completion, and client-friendly policies, matching RoofClaim’s one-day replacements and surpassing RIG’s 72-hour tarping in flexibility. Their no-upfront-payment model sets them apart.

Operational Details
1. Employee Count
• Exact employee numbers are not disclosed. However, Trust Roofing likely employs more than 10 workers based on:
• Project Volume: Handled 1,373 permitted projects valued at $33,996,500, requiring multiple in-house crews.
• Operational Scale: Operates across Tampa Bay, Port Charlotte, Orlando, and Central Florida, with a Dunedin office and in-house installers.
• Team Structure: References to “incredible in-house installers,” office staff (e.g., Renee Parker), and specific crew members (e.g., Dakota, Dieter) suggest a sizable workforce.
• Licensing Compliance: Florida’s workers’ compensation requirement for licensed contractors with employees is met, indicating staffed operations.
• Inference: Likely 20–50+ employees, including roofers, inspectors, sales associates, permit coordinators, and office staff, typical for a multi-regional contractor with Trust’s scope.
Assessment: Trust Roofing meets the >10 employee criterion, supported by their extensive project history and regional presence. Direct confirmation requires contacting them at (727) 223-9144.
2. Service Area
• Serves Central Florida, including Port Charlotte, Dunedin, Largo, Tampa, Orlando, Clearwater, Palm Harbor, Safety Harbor, Tarpon Springs, and Oldsmar.
• Offers free inspections across the service area, with rapid scheduling.
Assessment: Broad coverage with a strong Port Charlotte presence ensures local expertise in hurricane-prone conditions, rivaling Massey’s Southwest FL focus and RIG’s 11-county reach.
3. Financing and Pricing
• Financing Options: Partners with Enhancify for financing, using a soft credit pull to offer tailored payment plans, making projects accessible.
• Pricing: Described as transparent, fair, and affordable, with free estimates and no upfront payments. HomeAdvisor reviews note competitive pricing (e.g., $35 increase for 80 linear feet of decking after adjustments).
• Insurance Claims: Assists with insurance processes to maximize payouts for storm damage, reducing client costs.
Assessment: Trust’s financing via Enhancify and no-upfront-payment policy are client-friendly, matching RoofClaim’s flexibility and surpassing Roman Roofing’s less-detailed financing options. Transparent pricing aligns with Massey and RIG.
4. Materials and Technology
• Materials: Uses top-tier products like Owens Corning shingles, alongside metal, tile, and TPO/PVC for flat roofs, tailored to Florida’s climate.
• Technology: Employs modern installation techniques (e.g., peel-and-stick underlayment, 60 mil TPO for flat roofs), but no mention of virtual inspections, unlike RoofClaim.
• Sustainability: Offers energy-efficient TPO roofing for commercial projects, reducing energy costs.
Assessment: Trust’s use of Owens Corning and TPO materials is a strength, matching Massey’s GAF/Polyglass and surpassing RIG’s unspecified brands. The lack of virtual inspections trails RoofClaim’s tech-forward approach.

Strengths
1. Longevity: 42 years of experience (since 1970s) surpasses Roman (10 years), RoofClaim (unspecified), Massey (26 years), and RIG (20+ years).
2. Stellar Reputation: 700+ 5-star Google reviews and HomeAdvisor praise for professionalism, speed, and honesty rival Roman Roofing and exceed RoofClaim’s self-reported reviews.
3. Client-Friendly Policies: No upfront payments and a 10-year leak/labor warranty enhance trust, outshining RoofClaim’s vague guarantee and matching Roman’s warranty.
4. Flat Roofing Expertise: Known as “Flat Roof Experts” since 2005, with TPO/PVC installs, setting them apart for commercial projects.
5. Storm Damage Focus: Rapid post-hurricane repairs and insurance claims support are ideal for Port Charlotte.

Weaknesses
1. No Manufacturer Certifications: Lacks GAF or Owens Corning credentials, unlike Roman Roofing (GAF) and Massey (Haag, TRI).
2. Minor Scheduling Issues: Rare complaints about no-shows or delays (resolved promptly) slightly tarnish responsiveness compared to Roman’s flawless record.
3. Employee Count Inference: Exact staff size requires confirmation, though evidence strongly suggests >10 employees.
4. Technology Gap: No virtual inspections, trailing RoofClaim’s modern approach.
5. Limited Material Warranty Details: Specific terms for material warranties are unclear, unlike Roman’s GAF-backed warranties.

Recent Projects
• Post-Hurricane Ian/Milton (2022–2024): Completed shingle and flat roof replacements in Port Charlotte, with projects finished in 2–3 days and praised for durability.
• Permitted Projects (2022–2025): Handled 1,373 projects valued at $33,996,500, including shingle tear-offs, TPO flat roofing, and underlayment upgrades.
• Example Project: Removed 1,438 sqft of shingle roofing, replaced bad decking, installed GAF peel-and-stick underlayment, and added GAF shingles, with a flat section upgraded to 60 mil TPO.

Competitive Positioning
Compared to Roman Roofing, RoofClaim, Massey Construction Group, and RIG Roofing in Port Charlotte:
• Vs. Roman Roofing: Trust’s 42-year history and 700+ 5-star reviews outshine Roman’s 10 years and similar review volume. However, Roman’s GAF certification and fewer scheduling complaints give it a slight edge in credentials.
• Vs. RoofClaim: Trust surpasses with BBB A+ accreditation, clear 10-year warranties, and extensive third-party reviews, while RoofClaim’s lack of certifications and self-reported 4.8-star rating are weaker. RoofClaim’s virtual inspections are a minor advantage.
• Vs. Massey Construction Group: Massey’s Haag and TRI certifications and 26-year history are strong, but Trust’s longer history, broader review base, and no-upfront-payment policy are superior. Massey’s specific material brands (GAF, Polyglass) provide more transparency.
• Vs. RIG Roofing: RIG’s 10–20 year warranties and one-day replacements are competitive, but Trust’s 42 years, 700+ reviews, and flat roofing expertise give it an edge. RIG’s local awards (Best since 2017) rival Trust’s reputation.
• Overall: Trust ranks among the top for quality due to its longevity, review volume, and client-friendly policies, closely trailing Roman Roofing (certifications) but surpassing RoofClaim (credentials), Massey (warranty clarity), and RIG (experience).

Recommendations for Clients
• Why Choose Trust Roofing:
• Ideal for hurricane-damaged roofs needing rapid, high-quality repairs or replacements.
• Suited for commercial flat roofing (TPO/PVC) or residential shingle/tile projects.
• Perfect for clients valuing no upfront payments, long-term warranties, and a trusted, family-owned contractor with 42 years of experience.
• Before Hiring:
• Verify Employee Count: Contact Trust at (727) 223-9144 to confirm >10 employees, if critical.
• Request Warranty Details: Ask for specific material warranty terms to compare with Roman or Massey.
• Check Licenses: Verify license CCC1332413 via myfloridalicense.com.
• Seek References: Request recent Port Charlotte project references, especially for flat roofs or post-hurricane repairs.
• Get a Quote: Schedule a free inspection (within 24–48 hours) for a transparent estimate and financing options.
• Potential Questions to Ask:
• What specific Owens Corning material warranties apply to my roof type?
• Can you provide examples of recent flat roofing projects in Port Charlotte?
• How many in-house employees are assigned to Port Charlotte projects?
• What financing terms does Enhancify offer for a full roof replacement?

Limitations of Analysis
• Employee Count: Inferred from project volume and licensing, not directly confirmed. Contact Trust for exact numbers.
• Review Scope: While 700+ 5-star reviews are robust, some platforms (e.g., Yelp) have fewer Port Charlotte-specific reviews.
• Certifications: No evidence of GAF or similar credentials, which may exist but weren’t documented.
• Material Warranty Details: Specific terms require direct inquiry for full clarity.

Conclusion
Trust Roofing, Inc. is a premier roofing contractor in Port Charlotte, with 42 years of experience, a BBB A+ rating, and 700+ 5-star Google reviews. Their 10-year leak/labor warranty, no-upfront-payment policy, and expertise in flat (TPO/PVC) and residential roofing make them ideal for hurricane-prone areas. While they lack manufacturer certifications (unlike Roman Roofing) and virtual inspections (unlike RoofClaim), their longevity, review volume, and client-centric approach rival Roman and surpass RoofClaim, Massey, and RIG in key areas. For Port Charlotte residents needing reliable, high-quality roofing with a trusted, family-owned contractor, Trust Roofing is a top choice, pending confirmation of employee count and warranty specifics.