RoofClaim
6170 Idlewild St, Fort Myers, FL 33966
239-645-4657
CEO: Brian Wedding
770-343-5225
roofclaim.com
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Below is a detailed analysis of RoofClaim, a roofing contractor operating in Port Charlotte, FL, focusing on their quality, services, reputation, operational details, and other relevant factors. This analysis draws from available web sources, customer reviews, and industry-standard quality indicators, with specific attention to the requirement of having more than 10 employees. Exact employee counts and some internal data are not publicly disclosed, so inferences are made where necessary.
Overview
• Company Name: RoofClaim (RoofClaim.com, LLC)
• Location: 1690 Roberts Blvd NW, Kennesaw, GA 30144 (headquarters), with operations in Port Charlotte, FL, and across Florida
• Years in Business: Not explicitly stated in sources, but operational scale suggests at least 5–10 years
• Employee Count: Likely >10 employees (inferred from national operations, multiple locations, and claims of hiring “top 5% of contractors”)
• Services: Residential roof inspections, repairs, replacements, storm damage restoration, and insurance claims assistance
• Website: roofclaim.com
• Contact: (770) 999-0095, contact form on website
• Published Content: Recent articles dated January 16, 2025, and September 28, 2024, highlight their Port Charlotte services
Quality Indicators
1. Certifications and Credentials
• Certifications: No specific certifications like GAF Master Elite, Owens Corning Preferred Contractor, or BBB accreditation are mentioned in the provided sources. This contrasts with competitors like Roman Roofing, which holds GAF certification and BBB A+ status.
• Licensing: RoofClaim is not a licensed public adjuster under Florida Statutes (section 626.854), but they assist with insurance claims as contractors, not adjusters.
• Insurance: Implied to be fully insured (standard for reputable contractors), but no explicit details on liability or worker’s compensation coverage.
• Industry Standards: Claims to hire only the “top 5% of roofing contractors in Florida,” suggesting adherence to high professional standards, though this is a self-reported metric.
Assessment: RoofClaim’s lack of prominent certifications (e.g., GAF, BBB) is a notable weakness compared to competitors like Roman Roofing. Their focus on hiring top-tier contractors is promising but lacks third-party verification. Licensing and insurance appear adequate for Florida operations.
2. Customer Reviews and Reputation
• Star Ratings:
• Self-Reported: RoofClaim claims a 4.8-star average rating in Port Charlotte, Punta Gorda, and Charlotte County, based on their public review profile.
• Third-Party Platforms: No specific ratings from Yelp, Angi, or Google Reviews are provided in the sources, limiting independent verification. This contrasts with Roman Roofing’s consistent 5-star ratings across Yelp and Angi.
• Testimonials:
• Positive feedback highlights fast service, with most shingle roof replacements completed in one day, minimizing disruption.
• Customers appreciate clear communication, financing options, and the Million Dollar Guarantee for peace of mind.
• Specific praise for individual staff (e.g., Kim in Charlotte, NC) for professionalism and guiding clients through the process.
• Complaints: No significant complaints are reported in the sources, but the lack of third-party review data makes it harder to assess negative feedback comprehensively.
Assessment: RoofClaim’s 4.8-star self-reported rating is strong, but the absence of third-party reviews (e.g., Yelp, BBB) reduces transparency compared to competitors. Their focus on quick, hassle-free service resonates with customers, particularly for storm damage repairs.
3. Warranties and Guarantees
• Million Dollar Guarantee: RoofClaim’s signature offering, backing all projects with a “Million Dollar Guarantee” for durable craftsmanship and customer satisfaction. Specific terms (e.g., coverage duration, conditions) are not detailed in sources but are emphasized as industry-leading.
• Material Warranties: Likely tied to premium shingle and tile brands used, but no specific manufacturers (e.g., GAF, Owens Corning) or warranty durations are mentioned.
• Labor Warranty: Not explicitly stated, but the Million Dollar Guarantee implies coverage for workmanship issues.
Assessment: The Million Dollar Guarantee is a unique selling point, offering significant reassurance, but vague terms limit its comparability to Roman Roofing’s clear 10-year labor and GAF-backed warranties. More details on material warranties would strengthen their position.
4. Experience and Expertise
• Years in Business: Exact founding date is not provided, but RoofClaim’s national presence and claims of “unmatched experience” suggest at least 5–10 years of operation.
• Team Expertise:
• Claims to employ the “top 5% of qualified contractors” in Florida, indicating a skilled workforce.
• Specializes in storm damage restoration, particularly for hurricane and hail damage, critical for Port Charlotte’s climate.
• Expertise in insurance claims assistance, providing thorough assessments and advocacy during adjuster meetings to maximize payouts.
• Service Range:
• Focuses on residential roofing, including shingle and tile repairs, replacements, and emergency tarping (24/7 service).
• Offers climate-adaptive replacements tailored to Florida’s harsh weather (hurricanes, heavy rains).
• Provides virtual inspections, allowing remote consultations for convenience.
Assessment: RoofClaim’s expertise in storm damage and insurance claims is a major strength in Port Charlotte, where hurricanes are frequent. Their contractor quality claims are compelling but lack specific team experience metrics (e.g., Roman Roofing’s “200 years combined experience”). Their virtual inspection capability is a modern advantage.
5. Responsiveness and Customer Service
• Communication: Emphasizes clear, regular communication throughout projects, with a customer-focused approach.
• Project Timelines: Most shingle roof replacements are completed in one day, a significant selling point for minimizing disruption.
• Inspection Process: Offers free, no-obligation inspections (in-person or virtual), with fast scheduling and 24/7 emergency response for urgent issues like leaks.
• Customer Support: Provides personalized solutions, financing options, and insurance claims assistance to simplify the process for homeowners.
Assessment: RoofClaim excels in responsiveness, with one-day replacements and 24/7 emergency services setting them apart. Their customer-centric approach, including virtual options, aligns well with modern homeowner needs.
Operational Details
1. Employee Count
• Exact employee numbers are not disclosed. However, RoofClaim likely employs more than 10 workers based on:
• National Operations: Headquartered in Georgia with services across Florida, North Carolina, and other states, suggesting a large workforce.
• Contractor Claims: Hiring only the “top 5% of Florida contractors” implies multiple crews to handle high project volumes.
• Project Capacity: Ability to complete replacements in one day and manage insurance claims across regions indicates significant staffing (roofers, inspectors, office staff, sales teams).
• Inference: Likely 20–50+ employees, including field contractors, administrative staff, and claims specialists, typical for a national roofing company.
Assessment: RoofClaim meets the >10 employee criterion, supported by their operational scale, though direct confirmation would require contacting them.
2. Service Area
• Operates in Port Charlotte, Punta Gorda, Charlotte County, and throughout Florida, with additional presence in states like North Carolina.
• Offers free inspections across their service areas, with virtual options for remote clients.
Assessment: Broad service area ensures accessibility, and local knowledge of Port Charlotte’s weather challenges (hurricanes, heavy rains) enhances service relevance.
3. Financing and Pricing
• Financing Options: Provides personalized payment solutions and financing, allowing clients to manage costs without large upfront payments.
• Pricing: Described as transparent, with free inspections and estimates to avoid hidden fees. Exact costs depend on project scope (e.g., shingle vs. tile, repair vs. replacement).
• Insurance Claims: Specializes in maximizing insurance payouts, reducing out-of-pocket costs for storm damage repairs.
Assessment: Flexible financing and insurance expertise make RoofClaim accessible, though detailed pricing requires a custom quote. Their transparency is a positive differentiator.
4. Materials and Technology
• Materials: Uses premium shingles and roofing systems tailored to Florida’s climate, with eco-friendly options available. No specific brands (e.g., GAF, Owens Corning) are named, unlike Roman Roofing’s explicit GAF partnership.
• Technology: Offers virtual roof inspections and consultations, leveraging technology for convenience. Likely uses modern installation techniques, though not detailed.
• Sustainability: Promotes eco-friendly roofing solutions, aligning with environmental goals.
Assessment: High-quality materials and virtual inspection capabilities are strengths, but the lack of named material brands reduces clarity compared to competitors.
Strengths
1. Fast Service: One-day shingle roof replacements minimize disruption, a key advantage for busy homeowners.
2. Million Dollar Guarantee: Unique guarantee offers peace of mind, though terms need clarification.
3. Storm Damage Expertise: Specializes in hurricane and hail damage, with strong insurance claims support, ideal for Port Charlotte.
4. Customer-Centric: Clear communication, financing options, and virtual inspections enhance the client experience.
5. 24/7 Emergency Response: Immediate tarping and repair services address urgent needs.
Weaknesses
1. Lack of Certifications: No GAF, Owens Corning, or BBB accreditations mentioned, unlike Roman Roofing’s GAF and BBB A+ status.
2. Limited Third-Party Reviews: Relies on self-reported 4.8-star rating without broad Yelp, Angi, or Google Review data.
3. Unclear Longevity: Years in business not specified, making it harder to assess stability compared to Roman Roofing (since 2015) or Kings Roofing (50+ years).
4. Vague Warranty Terms: Million Dollar Guarantee lacks detailed coverage information, reducing comparability to competitors’ clear warranties.
5. Non-Local Base: Headquartered in Georgia, not Port Charlotte, which may affect local community trust compared to family-owned firms like Roman Roofing.
Competitive Positioning
Compared to other Port Charlotte contractors (e.g., Roman Roofing, RIG Roofing, Kings Roofing):
• Vs. Roman Roofing: Roman Roofing outperforms with GAF certification, BBB A+ accreditation, and consistent 5-star third-party reviews. RoofClaim’s one-day replacements and virtual inspections are advantages, but their lack of certifications and local base are drawbacks.
• Vs. RIG Roofing: RIG’s 20+ years, BBB A+ status, and 10–20-year warranties outshine RoofClaim’s unclear longevity and warranty details. RoofClaim’s insurance claims expertise is a stronger selling point.
• Vs. Kings Roofing: Kings’ 50+ years and local ownership provide greater trust, while RoofClaim’s national scale and virtual options appeal to tech-savvy clients.
• Overall: RoofClaim is competitive for fast, storm-focused services but lags in certifications, review transparency, and local presence compared to top local firms.
Recommendations for Clients
• Why Choose RoofClaim:
• Ideal for urgent storm damage repairs needing quick turnaround (one-day replacements, 24/7 emergency tarping).
• Suited for clients prioritizing insurance claims assistance to maximize payouts.
• Good for those seeking financing flexibility or virtual consultations.
• Before Hiring:
• Verify Employee Count: Contact RoofClaim at (770) 999-0095 to confirm they meet the >10 employee requirement, if critical.
• Request Guarantee Details: Ask for specific terms of the Million Dollar Guarantee (e.g., duration, coverage) to compare with competitors’ warranties.
• Check Licenses: Verify their Florida contractor license via the Department of Business and Professional Regulation (myfloridalicense.com).
• Seek Third-Party Reviews: Look for Yelp, Google, or BBB reviews to supplement their self-reported 4.8-star rating.
• Get a Quote: Schedule a free inspection (virtual or in-person) for a transparent estimate tailored to your needs.
• Potential Questions to Ask:
• What specific materials and brands do you use for replacements?
• Can you provide recent Port Charlotte references for storm damage projects?
• What are the exact terms of the Million Dollar Guarantee?
• Do you hold any certifications (e.g., GAF, Owens Corning)?
Limitations of Analysis
• Employee Count: Inferred based on national scale, not directly confirmed. Exact numbers require contacting RoofClaim.
• Review Data: Limited to self-reported 4.8-star rating; third-party platforms (Yelp, Angi) were not referenced in sources, reducing objectivity.
• Certifications: No evidence of GAF or similar credentials, which may exist but weren’t documented.
• Longevity: Lack of founding date makes stability harder to assess.
Conclusion
RoofClaim is a strong contender in Port Charlotte for fast, storm-focused roofing services, with a 4.8-star self-reported rating, one-day replacements, and a unique Million Dollar Guarantee. Their expertise in hurricane damage and insurance claims, combined with virtual inspections and financing, makes them appealing for homeowners needing quick, hassle-free solutions. However, their lack of prominent certifications, limited third-party review data, and non-local headquarters trail behind competitors like Roman Roofing, which offers GAF certification, BBB A+ status, and a clearer 10-year warranty. For Port Charlotte residents prioritizing speed and insurance support, RoofClaim is a solid choice, but those seeking certified, locally trusted contractors may prefer alternatives.