Massey Construction Group
5037 Tamiami Trl E, Naples, FL 34113
844-784-7663
239-236-4891
Owner: Mark Massey (321) 689-1005
masseyroofingservices.com
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Below is a detailed analysis of Massey Construction Group, Inc., a roofing contractor operating in Port Charlotte, FL, focusing on their quality, services, reputation, operational details, and alignment with the requirement of having more than 10 employees. The analysis leverages web sources, customer reviews, and industry-standard quality indicators, with inferences made where exact data (e.g., employee count) is not publicly disclosed. Recent search results provide substantial context, particularly from Massey’s website, BBB, Angi, and BuildZoom, ensuring a comprehensive evaluation.

Overview
• Company Name: Massey Construction Group, Inc. (MCGi)
• Headquarters: Naples, FL, with operations in Port Charlotte, Southwest FL, and beyond
• Years in Business: Founded in 1999, reformed in 2014 by Mark Massey (~26 years total, 11 years under current structure as of May 2025)
• Employee Count: Likely >10 employees (inferred from 130+ building permits, multiple locations, and operational scale)
• Services: Residential and commercial roofing (shingle, tile, metal, flat), roof repairs, replacements, storm damage restoration, general contracting, new construction, and insurance claims assistance
• Website: masseyroofingservices.com
• Contact: (844) 784-7663, contact form on website
• Key Accolades: Voted “Best Naples Roofing Contractor” (2023), “Best Fort Myers Roofing Contractor” finalist (2023), “Roofer of the Year” in Naples

Quality Indicators
1. Certifications and Credentials
• BBB Accreditation: Accredited since 2017 (Fern Park), 2018 (Naples), and 2020 (West Palm Beach), with an A+ rating across locations, reflecting strong business practices and minimal complaints.
• Licensing:
• Florida Department of Business & Professional Regulation: Holds multiple active licenses, including:
• CCC1328914 (Roofing Contractor, expires 8/31/2026)
• CGC060399 (General Contractor, expires 8/31/2026)
• CFC1429546 (Plumbing Contractor)
• Additional licenses in Charlotte, Lee, and Collier Counties (e.g., LCC20210002262, expires 8/31/2026).
• Haag Certified: Staff trained in damage assessment, enhancing credibility for insurance claims and hurricane damage inspections.
• TRI Installation Manual Certification: Certified for tile roof installations compliant with current Florida codes.
• Insurance: Fully licensed and insured, including workers’ compensation and liability coverage, as required by Florida law for contractors with employees.
• Other Affiliations: No GAF Master Elite or Owens Corning Preferred Contractor status mentioned, unlike Roman Roofing (GAF-certified). However, their Haag and TRI certifications are specialized and relevant.
Assessment: Massey’s BBB A+ accreditation, multiple Florida licenses, and specialized Haag and TRI certifications demonstrate strong professional credentials. The absence of GAF or similar manufacturer certifications is a minor drawback compared to Roman Roofing but does not detract from their overall credibility.
2. Customer Reviews and Reputation
• Star Ratings:
• Angi: 5-star overall rating based on verified reviews, with praise for quality workmanship, professionalism, and cleanup.
• Sotellus: 5-star rating from 13 reviews, highlighting reliability, hurricane damage repairs, and customer service.
• Google (via Trustindex): Consistently positive reviews (no exact star rating provided), with frequent mentions of staff like Jose Lajara (sales) and Marissa Orellana (customer service) for exceptional communication.
• Testimonials:
• Customers commend post-Hurricane Ian (2022) responsiveness, with rapid inspections and repairs, often completing shingle replacements or tile re-roofs efficiently.
• Specific praise for durability: A roof installed three years prior sustained no damage during Hurricane Ian, showcasing quality materials and installation.
• Professionalism and cleanup: Reviews highlight courteous crews, thorough debris removal, and coordination with other contractors (e.g., fencing teams).
• Clients value insurance claims expertise, noting Massey’s ability to negotiate with insurers for fair payouts.
• Complaints: No significant complaints reported via BBB or Angi. Minor issues (e.g., scheduling) were resolved promptly, per customer feedback.
• Community Trust: Donated time and materials to a camp for 600+ young diabetics, reflecting community commitment.
Assessment: Massey enjoys an excellent reputation, with 5-star ratings across Angi and Sotellus, and no notable complaints. Their post-hurricane performance and community involvement enhance trust, rivaling Roman Roofing’s 5-star reviews but with broader third-party validation.
3. Warranties and Guarantees
• Workmanship Warranty: Not explicitly stated, but implied through customer satisfaction guarantees and use of high-quality materials. Industry-standard warranties for similar contractors are 5–10 years; Massey likely offers comparable coverage.
• Material Warranties: Uses “highest-rated roofing products” (e.g., GAF asphalt shingles, Polyglass underlayments), suggesting manufacturer warranties of 25–50 years, depending on the product.
• Certifications: Issues certifications post-inspection to confirm roof integrity, particularly after repairs or annual maintenance.
Assessment: Massey’s warranties are competitive but less clearly defined than Roman Roofing’s explicit 10-year labor and GAF-backed warranties or RoofClaim’s Million Dollar Guarantee. Clarification on labor warranty terms would strengthen their offering.
4. Experience and Expertise
• Years in Business: Founded in 1999 by Mark Massey, reformed in 2014 with Spiro Telegadis, totaling ~26 years of experience. The current structure (since 2014) has 11 years of operation.
• Team Expertise:
• Led by Mark Massey, a University of Florida graduate with a Bachelor of Science in Building Construction, with extensive experience in commercial, residential, and roofing projects since 1999.
• Haag Certified staff excel in assessing hurricane and storm damage, critical for Port Charlotte’s climate.
• Specializes in tile roofs, alongside shingle, metal, and flat roofing, with a focus on hurricane-resistant systems.
• Service Range:
• Residential and Commercial Roofing: Handles repairs, replacements, re-roofs, and new installations (shingle, tile, metal, flat).
• Storm Damage Restoration: Expertise in post-hurricane repairs and insurance claims, with rapid response post-Hurricane Ian.
• General Contracting: Offers new home construction, commercial builds, and remodels, showcasing versatility.
• Additional Services: Roof inspections, emergency tarping, and interior repairs for leak-related damage.
• Recent Projects: Completed 130+ permitted projects over three years (e.g., tile-to-tile re-roofs, shingle replacements), with a focus on hurricane-damaged roofs.
Assessment: Massey’s 26-year history, specialized tile roofing expertise, and storm damage focus make them highly experienced. Their Haag certification and Mark Massey’s credentials add credibility, surpassing RoofClaim’s unclear longevity but trailing Kings Roofing’s 50+ years.
5. Responsiveness and Customer Service
• Communication: Reviews praise prompt responses from staff like Jose Lajara and Marissa Orellana, with detailed answers to client questions.
• Project Timelines: Known for quick turnaround, with inspections scheduled immediately post-Hurricane Ian and replacements completed efficiently (e.g., roofs stripped and replaced in 3–4 days).
• Emergency Services: Offers 24/7 emergency tarping for storm-damaged roofs, ensuring rapid protection.
• Free Estimates: Provides free, written estimates to ensure transparency and affordability.
Assessment: Massey excels in responsiveness, with fast inspections, emergency services, and clear communication, matching RoofClaim’s one-day replacements and Roman Roofing’s client-first approach.

Operational Details
1. Employee Count
• Exact employee numbers are not disclosed. However, Massey likely employs more than 10 workers based on:
• Project Volume: Handled 130+ building permits over three years, with projects valued at ~$4.4 million, requiring multiple crews.
• Operational Scale: Operates across Southwest FL (Port Charlotte, Naples, Fort Myers) and has multiple offices (Naples, Englewood, Jacksonville).
• Licensing Requirements: Florida law mandates workers’ compensation for licensed contractors with employees, and Massey’s compliance suggests a staffed workforce.
• Team Descriptions: References to “experienced professionals,” “dedicated employees,” and specific staff (e.g., John Zumaeta in production) indicate a sizable team.
• Inference: Likely 20–50+ employees, including roofers, inspectors, sales associates, and administrative staff, typical for a multi-disciplinary contractor with Massey’s scope.
Assessment: Massey meets the >10 employee criterion, supported by their project capacity and regional presence. Direct confirmation requires contacting them at (844) 784-7663.
2. Service Area
• Serves Southwest Florida, including Port Charlotte, Naples, Fort Myers, Cape Coral, Punta Gorda, Englewood, and Sarasota, with additional operations in Jacksonville.
• Offers free inspections across the service area, ensuring accessibility.
Assessment: Local expertise in Port Charlotte’s hurricane-prone climate, combined with a broad service area, enhances their reliability and reach.
3. Financing and Pricing
• Financing Options: Not explicitly mentioned but implied through “affordable pricing” and customer-driven services, likely offering payment plans for larger projects.
• Pricing: Described as competitive and transparent, with free written estimates to avoid hidden costs. Typical project values range from $48,500 (permits) to $77,484 (average).
• Insurance Claims: Specializes in maximizing insurance payouts for hurricane damage, reducing client costs.
Assessment: Massey’s transparent pricing and insurance expertise make them accessible, though explicit financing details would clarify affordability compared to RoofClaim’s clear financing options.
4. Materials and Technology
• Materials: Uses high-quality products like GAF asphalt shingles, Polyglass underlayments, and Eagle Capistrano tiles, tailored to Florida’s climate.
• Technology: Employs modern installation techniques (e.g., self-adhered underlayments, code-compliant decking). No mention of virtual inspections, unlike RoofClaim.
• Sustainability: Offers eco-friendly accreditations, promoting energy-efficient roofing options.
Assessment: Massey’s use of premium, hurricane-resistant materials is a strength, though they lag behind RoofClaim’s virtual inspection technology.

Strengths
1. Strong Credentials: BBB A+ accreditation, Haag and TRI certifications, and multiple Florida licenses ensure professionalism and expertise.
2. Excellent Reputation: 5-star ratings on Angi and Sotellus, with praise for hurricane repairs, professionalism, and cleanup.
3. Storm Damage Expertise: Rapid response post-Hurricane Ian and insurance claims proficiency, ideal for Port Charlotte.
4. Longevity: 26 years of experience (since 1999), with a proven track record in tile and hurricane-resistant roofing.
5. Community Commitment: Awards like “Best Naples Roofing Contractor” and charitable contributions enhance trust.

Weaknesses
1. Unclear Warranties: Workmanship warranty terms are not specified, unlike Roman Roofing’s 10-year labor warranty or RoofClaim’s Million Dollar Guarantee.
2. No GAF Certification: Lacks manufacturer-specific credentials (e.g., GAF Master Elite), which Roman Roofing holds.
3. Employee Count Inference: Exact staff size requires confirmation, though evidence strongly suggests >10 employees.
4. Limited Technology: No mention of virtual inspections or advanced tools, trailing RoofClaim’s modern approach.

Competitive Positioning
Compared to Roman Roofing and RoofClaim in Port Charlotte:
• Vs. Roman Roofing: Massey matches Roman’s BBB A+ rating and exceeds in longevity (26 vs. 10 years) but lacks GAF certification and clear warranty terms. Roman’s third-party review volume (Yelp, Angi) is slightly broader. Massey’s tile roofing specialization and awards give it an edge for specific projects.
• Vs. RoofClaim: Massey outperforms with BBB accreditation, Haag certification, and a clearer history (since 1999 vs. RoofClaim’s unspecified longevity). RoofClaim’s one-day replacements and virtual inspections are faster, but Massey’s local presence and awards inspire greater trust.
• Overall: Massey ranks highly for quality due to its credentials, reputation, and storm expertise, closely trailing Roman Roofing but surpassing RoofClaim in certifications and local trust.

Recent Projects
• Hurricane Ian Repairs (2022–2023): Inspected and repaired numerous roofs post-Hurricane Ian, including shingle replacements and tile re-roofs, with no reported damage to prior installations.
• Permitted Projects (2022–2025): Completed 130+ projects, including tile-to-tile re-roofs, shingle replacements, and commercial renovations, valued at ~$4.4 million.
• Notable Example: Tile-to-tile re-roof with Polyglass underlayments and Eagle Capistrano tiles, meeting updated Florida codes.

Recommendations for Clients
• Why Choose Massey:
• Ideal for hurricane-damaged roofs needing rapid, high-quality repairs or replacements.
• Suited for clients seeking tile roofing expertise or insurance claims support.
• Perfect for those valuing local, award-winning contractors with a long history.
• Before Hiring:
• Verify Employee Count: Contact Massey at (844) 784-7663 to confirm >10 employees, if critical.
• Request Warranty Details: Ask for specific workmanship warranty terms to compare with Roman Roofing or RoofClaim.
• Check Licenses: Verify licenses (e.g., CCC1328914) via myfloridalicense.com.
• Seek References: Request recent Port Charlotte project references, especially for tile or hurricane repairs.
• Get a Quote: Schedule a free inspection for a transparent, written estimate.
• Potential Questions to Ask:
• What is the duration and scope of your workmanship warranty?
• Can you provide examples of recent tile roof projects in Port Charlotte?
• How do your Haag-certified inspectors handle insurance claims?
• What financing options are available for a full roof replacement?

Limitations of Analysis
• Employee Count: Inferred from project volume and licensing, not directly confirmed. Contact Massey for exact numbers.
• Warranty Details: Workmanship warranty terms are unclear, requiring direct inquiry.
• Review Scope: While 5-star ratings are consistent, total review volume is lower than Roman Roofing’s across platforms.
• Acquisition Impact: Recent acquisition by Restoration Builders (September 2024) may affect operations, though no immediate changes are reported.

Conclusion
Massey Construction Group, Inc. is a top-quality roofing contractor in Port Charlotte, with a 26-year history, BBB A+ accreditation, Haag and TRI certifications, and a 5-star reputation on Angi and Sotellus. Their expertise in tile roofing, hurricane damage restoration, and insurance claims, combined with awards like “Best Naples Roofing Contractor,” makes them a trusted choice. While they lack GAF certification and clear warranty terms compared to Roman Roofing, and trail RoofClaim’s one-day replacements, Massey’s local presence, longevity, and community commitment position them as a strong contender. For Port Charlotte residents needing durable, hurricane-resistant roofs, Massey is highly recommended, pending confirmation of specific warranty and employee details.