Coastal Roofing and Disaster Services
1825 Tamiami Trl J1002, Port Charlotte, FL 33948
239-837-8486
Owner: Gabriel Garcia (sunbiz)
coastal-roofing.net
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Overview
Coastal Roofing and Disaster Services, based in Port Charlotte, Florida, is a licensed contractor specializing in residential and commercial roofing, disaster restoration, and related services like gutter installation and emergency tarping. This analysis updates and refines prior evaluations, focusing on the company’s operations, reputation, and strategies for handling client insurance delays in Florida’s challenging roofing market. It integrates insights from the user’s previous inquiries about Sunny State Roofing, Suncastle Roofing, Big C Roofing, Douglass Restoration, Bone Dry Roofing, and James Robinson Roofing, using provided search results and available data for a concise, critical assessment as of May 15, 2025. Note that Coastal Roofing and Disaster Services is distinct from similarly named entities like Get Coastal Exteriors or Florida Coastal Roofing Solutions, which are addressed to avoid confusion.

1. Company Profile
• Licensing: Holds active Florida licenses, including Certified Building Contractor (CBC1268054), Certified Roofing Contractor (CCC1334582), Renovation (NAT-F254801-1), and Construction Business Information, valid through January 2025 (BuildZoom). These differ from Get Coastal Exteriors (CCC1325661, per BBB) and Florida Coastal Roofing Solutions (unaccredited, separate licenses).
• Services: Offers roofing (repairs, replacements, emergency tarping), disaster restoration for storm-damaged properties, and gutter services. Emphasizes direct insurance billing for emergency services to ease client costs.
• Experience: Operating since 2016, Coastal has completed 14 permitted projects worth $3,682,100, averaging $263,007 per job. BuildZoom score of 100 ranks it in the top 13% of 191,428 Florida contractors, strong but below Sunny State (113), Suncastle (110), Douglass (115), Big C (141), Bone Dry (107), and James Robinson (107).
• Location & Contact: 1825 Tamiami Trail J #1002, Port Charlotte, FL 33948; 24/7 scheduling at (800) 218-8951.
• Market Context: Serves Southwest Florida, facing hurricanes (e.g., Ian, Helene, Milton in 2022–2024), coastal flooding risks (23,000 people, 17,000 homes by 2050), and an insurance crisis with 94 billion-dollar disaster events from 1980–2024.

2. Handling Client Insurance Delays
Florida’s insurance crisis—fraud, litigation, rising premiums, and post-storm claim surges—causes significant delays. Coastal employs these strategies, inferred from operations and industry practices:
• Direct Insurance Billing: Bills insurers directly for emergency tarping, allowing work to start while claims are processed, reducing client costs during delays.
• Documentation: Likely provides detailed inspection reports, photos, and estimates to support claims, countering insurer disputes over damage or fraud, aligning with Sunny State and Bone Dry’s practices.
• Regulatory Compliance: Adheres to Senate Bill 76 (2021), avoiding prohibited practices like acting as public adjusters or door-to-door solicitation. Refers clients to licensed adjusters for complex claims, similar to Douglass and Suncastle.
• Client Guidance: Educates homeowners on timely claim reporting and avoiding problematic contracts (e.g., disguised assignment of benefits), minimizing delays from insurer scrutiny, as seen in Big C’s approach.
• Appraisal Support: Assists during insurance appraisals with documentation, addressing denials, a tactic shared with James Robinson’s client coordination.

3. Strengths
• Licensing and Compliance: Multiple active licenses ensure regulatory trust, distinguishing Coastal from unaccredited firms like Florida Coastal Roofing Solutions.
• Storm Expertise: Specializes in disaster restoration, critical in Port Charlotte post-hurricanes Ian and Milton, aligning with Suncastle and Big C’s storm focus.
• Customer Service: Offers 24/7 scheduling and online booking with text updates, praised for efficiency (e.g., “flawless repair” for server-related roofing needs).
• Clean Record: Lacks the severe complaints (liens, workmanship issues) plaguing Suncastle, Douglass, and Big C, aligning with Sunny State’s consistency.

4. Challenges
• Limited Scale: Only 14 projects (vs. Suncastle’s 3,532, Douglass’s 1,702, Sunny State’s 1,299, Big C’s 395, Bone Dry’s 254, James Robinson’s 118) suggest limited capacity, risking delays during post-storm demand spikes, similar to James Robinson’s small-team constraints.
• Reputation Gaps: Lacks BBB accreditation and extensive reviews, unlike Sunny State, Bone Dry, and Suncastle’s A+ ratings, limiting visibility in a competitive market.
• Insurance Delays: Systemic delays from insurer failures (e.g., post-Ian bankruptcies) affect clients, as with all roofers, but Coastal’s small size may limit resources to navigate complex claims compared to Douglass or Bone Dry.
• Competition: Faces larger, certified competitors like Suncastle (GAF Master Elite) and Bone Dry (Owens Corning Platinum), which offer broader warranties and tech-driven services.

5. Industry Comparison
• Technology: No evidence of advanced software like AccuLynx (saves 9 hours/week) or Bone Dry’s drone inspections. Coastal’s online scheduling suggests basic tech, trailing Sunny State, Douglass, Big C, and Suncastle’s documentation practices.
• Materials: Likely uses storm-resistant materials (e.g., shingles, metal), aligning with FEMA’s post-2015 codes, similar to competitors, though specifics are unclear compared to Suncastle’s GAF shingles or Bone Dry’s Owens Corning.
• Scale: Coastal’s 14 projects are minimal, unlike Suncastle and Douglass’s thousands or Sunny State and Big C’s hundreds, limiting scalability but avoiding overstretching complaints. Coastal’s reliability mirrors Sunny State and James Robinson.
• Reputation: Coastal’s clean record and efficient service outshine Suncastle, Douglass, and Big C’s lien and workmanship issues but lack Bone Dry’s 4.8-star breadth or Sunny State’s strong, if limited, reviews. James Robinson’s local praise is comparable but more documented.

6. Critical Perspective
Coastal Roofing and Disaster Services is a reliable, small-scale contractor with effective strategies for managing insurance delays through direct billing, documentation, and compliance. Its clean record and storm expertise suit Port Charlotte’s hurricane-prone market, outperforming Suncastle, Douglass, and Big C in consistency, aligning with Sunny State’s reliability, and approaching James Robinson’s trust. However, its limited project volume and lack of certifications (e.g., GAF Master Elite) or broad reviews hinder competitiveness against Bone Dry’s national polish or Suncastle’s scale. Systemic issues—insurer delays, labor shortages (77% of contractors report hiring issues), and fraud stigma—challenge all roofers, but Coastal’s small size may limit resources for complex claims. Unlike larger firms’ complaint-heavy records, Coastal’s focus on quality over quantity is a strength, but scaling without sacrificing service is critical. Industry-wide, adjuster reliance adds costs, and reforms are needed to streamline claims.

7. Recommendations
• Expand Reviews: Encourage client feedback on Yelp, Google, or BBB to boost visibility, matching Sunny State’s strategy.
• Pursue Certifications: Seek GAF or Owens Corning certifications to offer stronger warranties, competing with Suncastle and Bone Dry.
• Adopt Technology: Implement claims management software to streamline documentation, aligning with Bone Dry’s efficiency.
• Increase Capacity: Partner with subcontractors to handle post-storm demand, addressing labor shortages while maintaining quality, like James Robinson’s potential growth.

8. Comparison to Sunny State, Suncastle, Big C, Douglass, Bone Dry, and James Robinson
• Scale: Coastal’s 14 projects trail Sunny State (1,299), Suncastle (3,532), Douglass (1,702), Big C (395), Bone Dry (254), and James Robinson (118). Suncastle, Douglass, and Big C face overstretching complaints; Coastal, Sunny State, and James Robinson prioritize reliability.
• Reputation: Coastal’s clean record and efficient service match Sunny State’s strong, limited reviews and James Robinson’s local praise, outperforming Suncastle, Douglass, and Big C’s lien/workmanship issues. Bone Dry’s 4.8 stars are broader.
• Insurance Handling: Coastal’s direct billing and documentation rival Sunny State, Douglass, and Bone Dry’s approaches, surpassing Big C’s legal disputes and James Robinson’s less-documented efforts. Suncastle’s claim guidance is comparable but complaint-heavy.
• Challenges: All face insurance delays and labor shortages, but Coastal’s small scale limits capacity, like James Robinson, while avoiding Suncastle, Douglass, and Big C’s severe issues. Bone Dry’s scheduling lapses are less critical.

9. Clarification on Similar Entities
• Get Coastal Exteriors: A separate Port Charlotte roofer (CCC1325661) with 5-star reviews, offering free inspections and hurricane assessments. Not BBB-accredited but distinct from Coastal Roofing and Disaster Services.
• Florida Coastal Roofing Solutions: Based in Port St. Lucie, unaccredited, with complaints about non-payment to suppliers, unrelated to Coastal’s operations.

Conclusion
Coastal Roofing and Disaster Services is a reliable, small-scale contractor with robust strategies for navigating insurance delays through direct billing, documentation, and client guidance. Its clean record and storm expertise make it a strong local choice in Port Charlotte, rivaling Sunny State and James Robinson’s reliability while avoiding the severe complaints of Suncastle, Douglass, and Big C. However, limited scale and visibility challenge its competitiveness against Bone Dry’s polish or Suncastle’s volume. By expanding reviews, pursuing certifications, and adopting technology, Coastal can strengthen its market position.