James Robinson Roofing LLC
22365 Albany Ave, Port Charlotte, FL 33953
941-281-9772
owner: James Robinson
jamesrobinsonroofing.com
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Overview
James Robinson Roofing LLC, based in Port Charlotte, Florida, is an employee-owned, family-operated roofing contractor specializing in residential and commercial roofing services. This analysis evaluates the company’s operations, reputation, and strategies for handling client insurance delays in Florida’s challenging roofing market, drawing on available data and aligning with the user’s prior inquiries about Coastal Roofing and Disaster Services and Bone Dry Roofing. It critically assesses James Robinson Roofing’s performance as of May 15, 2025, incorporating relevant insights from provided search results.

1. Company Profile
• Licensing: Holds a Certified Roofing Contractor license (CCC1329641), issued by the Florida Department of Business & Professional Regulation, Charlotte County, and Sarasota County Construction License Boards, active as of August 31, 2024.
• Services: Offers roof installations, repairs, replacements, storm damage restoration, and gutter services for residential and commercial properties. As a GAF Certified Contractor, it uses high-quality materials from brands like GAF, TAMKO, and VELUX, providing enhanced warranties.
• Experience: Founded on February 21, 2020, and led by James M. Robinson with over 20 years of roofing experience, the company has completed 118 permitted projects worth $1,671,700 over the past three years. Its BuildZoom score of 107 ranks it in the top 6% of 191,428 Florida contractors, matching Bone Dry Roofing’s ranking.
• Location & Contact: 22365 Albany Ave, Port Charlotte, FL 33952; contact number 941-281-9772 or 941-456-6065.
• Market Context: Operates in Southwest Florida, facing frequent hurricanes (e.g., Ian, Helene, Milton in 2022–2024), a subtropical climate, and an insurance crisis with 94 billion-dollar disaster events from 1980–2024.

2. Handling Client Insurance Delays
Florida’s insurance crisis—marked by fraud, litigation, rising premiums, and high claim volumes post-storms—creates significant delays. James Robinson Roofing employs the following strategies to address these challenges, based on its operations and customer feedback:
• Insurance Collaboration: Works closely with clients to facilitate insurance claims, providing detailed documentation (e.g., photos, estimates) to support approvals. A customer review highlights the company’s ability to coordinate with insurance post-Hurricane Ian, securing coverage for a metal roof replacement.
• Prompt Storm Response: Offers rapid response for storm damage repairs, critical for timely claim submissions. Clients note quick project completion (e.g., reroofing without months-long waits), reducing delays from insurer backlogs.
• Regulatory Compliance: Adheres to Senate Bill 76 (2021), avoiding prohibited practices like acting as public adjusters or door-to-door solicitation. Likely refers clients to licensed adjusters for complex claims, ensuring compliance while addressing delays.
• Transparent Communication: Provides clear project explanations and progress updates, helping clients understand claim requirements. Customers praise upfront cost agreements and guidance through the insurance process, minimizing disputes.
• Emergency Services: Offers 24/7 emergency repairs (e.g., tarping), which can be billed directly to insurers, allowing work to proceed during claim processing.

3. Strengths
• Reputation: Highly regarded, with positive reviews on Yelp (2 reviews, 5 stars), Alignable (10 local business recommendations), and Nextdoor (5 faves). Clients praise professionalism, efficiency, and clean-up (e.g., “exceeded expectations” for reroofing). Its GAF certification and community trust enhance credibility.
• Quality Workmanship: Uses premium materials and employs a small, skilled team (e.g., Robinson’s son and son-in-law), ensuring accountability and high standards. Customers highlight durable results, like metal roofs with no leaks post-Ian.
• Customer Service: Emphasizes personalized service, with James Robinson directly engaging clients. Reviews commend prompt communication, respectfulness, and thorough explanations, fostering trust in a scam-prone industry (51% of disaster-displaced Floridians targeted by scams).
• Storm Expertise: Specializes in storm damage restoration, vital in Port Charlotte, where coastal flooding risks (23,000 people, 17,000 homes by 2050) and hurricanes drive demand.

4. Challenges
• Insurance Delays: Faces systemic delays from insurers’ fraud crackdowns and post-storm claim surges, potentially extending project timelines. A review notes paying extra for perceived better service, but dissatisfaction arose when expectations weren’t met, suggesting occasional misalignment with insurance processes.
• Small Team: Relies on a small crew (e.g., two workers for some projects), which ensures quality but may limit scalability during peak storm seasons, especially with Florida’s labor shortage (77% of contractors report hiring issues).
• Mixed Feedback: One MapQuest review criticizes poor service post-Hurricane Ian, claiming the company “talks a good game” but underdelivered, highlighting potential inconsistencies in client experiences.
• BBB Accreditation: Lacks BBB accreditation, unlike Bone Dry, which may affect perceived trustworthiness for some clients.
5. Industry Comparison
• Technology: No explicit evidence of advanced software like AccuLynx (used by some roofers to save 9 hours/week and boost profits by 32%), unlike Bone Dry’s drone inspections. However, James Robinson’s efficiency suggests some tech integration.
• Materials: Uses storm-resistant materials (e.g., GAF shingles, metal roofs), aligning with FEMA’s post-2015 code recommendations for hurricane resilience, similar to Bone Dry and likely Coastal Roofing.
• Scale: With 118 projects, it surpasses Coastal’s 14 but trails Bone Dry’s 254, indicating moderate capacity. Its small, family-operated model contrasts with Bone Dry’s multi-state presence but aligns with Coastal’s local focus.
• Reputation: Strong local praise matches Coastal’s clean record but falls short of Bone Dry’s 4.8-star rating across 5,000+ reviews. James Robinson’s mixed review contrasts with Bone Dry’s broader but occasionally flawed feedback.

6. Critical Perspective
James Robinson Roofing excels in personalized service, quality workmanship, and storm expertise, making it a trusted choice for navigating insurance delays in Port Charlotte. Its GAF certification, rapid response, and client-focused approach address Florida’s insurance crisis effectively. However, its small team limits scalability, and a negative review suggests occasional service gaps, possibly tied to high post-storm demand or misaligned expectations. Compared to Coastal Roofing, James Robinson offers more projects and broader recognition, but Coastal’s cleaner feedback record indicates consistency. Against Bone Dry, James Robinson’s local focus and smaller size foster trust but lack the technological and operational scale of a national player. Systemic issues—insurer delays, labor shortages, and fraud stigma—persist, and the reliance on adjusters adds costs. Broader reforms are needed to streamline claims and support small contractors.

7. Recommendations
• Adopt Technology: Implement claims management software to streamline documentation and scheduling, improving efficiency during claim delays.
• Expand Crew: Hire or partner with subcontractors to scale operations post-storms, addressing labor shortages.
• Address Feedback: Proactively resolve negative reviews (e.g., post-Ian complaint) through follow-ups to maintain trust.
• Pursue BBB Accreditation: Seek accreditation to enhance credibility, matching competitors like Bone Dry.
8. Comparison to Coastal Roofing and Bone Dry
• Scale: James Robinson (118 projects) outpaces Coastal (14) but lags Bone Dry (254). Coastal’s smaller size ensures personalization, while Bone Dry’s scale brings resources but occasional errors.
• Reputation: James Robinson’s strong local reviews rival Coastal’s clean record but face a mixed review, unlike Bone Dry’s broader but imperfect feedback.
• Insurance Handling: All three offer documentation and compliance, but Bone Dry’s tech (e.g., drones) likely accelerates claims, followed by James Robinson’s client coordination, then Coastal’s inferred practices.
• Challenges: All face insurance delays and labor shortages, but James Robinson’s small team mirrors Coastal’s scalability issues, while Bone Dry’s size amplifies administrative risks.

Conclusion
James Robinson Roofing LLC is a reputable, family-operated contractor with strong community trust, quality workmanship, and effective strategies for managing insurance delays through documentation, rapid response, and compliance. Its GAF certification and storm expertise suit Port Charlotte’s needs, but a small team and isolated negative feedback highlight scalability and consistency challenges. Compared to Coastal Roofing, it offers greater capacity; against Bone Dry, it lacks scale but excels in personalization. By adopting technology and expanding its crew, James Robinson can strengthen its market position. For deeper analysis (e.g., specific projects, financials), please provide additional details or clarify the scope.