Alan’s Roofing, Inc.
4456 Tamiami Trail, Punta Gorda, FL 33980
941-541-3907
352-686-3330
owner: Alan J Field
alansroofinginc.com
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Alan’s Roofing, Inc., a family-owned contractor based in Brooksville, Florida, with an office in Charlotte Harbor serving Port Charlotte, specializes in residential and commercial roofing, solar installations, and storm damage repairs. This analysis evaluates its operations, reputation, and strategies for handling client insurance delays in Florida’s roofing market, aligning with the user’s prior inquiries about Coastal Roofing, Sunny State Roofing, Suncastle Roofing, Big C Roofing, Douglass Restoration, Bone Dry Roofing, and James Robinson Roofing. It draws on provided search results and critically assesses performance as of May 15, 2025.

1. Company Profile
• Licensing: Holds multiple active licenses: Certified Roofing Contractor (CCC046942) and others (LCC20230000390), issued by Charlotte, Lee, Collier, and DeSoto County Construction License Boards, expiring 8/31/2026 (BBB). BuildZoom notes a separate entity, Alan’s Roofing & Construction Inc. (CCC1330555, HC00602), with an inactive license (expired August 2020), suggesting potential confusion or outdated records requiring 2025 verification.
• Services: Offers roof inspections, repairs, replacements (asphalt shingle, metal, tile, flat, TPO), solar roofing, skylight repairs, and hurricane recovery. Provides a “Free Lifetime Warranty” and is an Owens Corning Platinum Preferred Contractor (top 1% of roofers nationwide).
• Experience: Founded in 1987 by Alan J. Field, with 38 years of operation. Completed 109 projects over three years, worth $1,931,500, averaging $15,039 per job. BuildZoom score of 0 (due to inactive license concerns) contrasts with strong reviews, indicating discrepancies. Serves Central and Southwest Florida, including Port Charlotte.
• Location & Contact: Charlotte Harbor office at 4456 Tamiami Trail #B9, Port Charlotte, FL 33980; primary office at 14498 Ponce De Leon Blvd, Brooksville, FL 34601. Phone: (800) 309-5667; email: info.arinc@gmail.com.
• Market Context: Operates in Southwest Florida, facing hurricanes (e.g., Ian, Helene, Milton in 2022–2024), coastal flooding risks (23,000 people, 17,000 homes by 2050), and an insurance crisis with 94 billion-dollar disaster events from 1980–2024.

2. Handling Client Insurance Delays
Florida’s insurance crisis—fraud, litigation, and post-storm claim surges—causes delays. Alan’s employs these strategies, based on reviews and operations:
• Insurance Claim Support: Assists with claims, providing detailed inspections and documentation. A Trustindex review praises Jasson Aguilar for guiding a client through a post-Milton claim, ensuring coverage. Alan’s coordinates with insurance for discounts, as noted in a paid receipt sent for policy reductions.
• Emergency Services: Offers 24/7 repairs (e.g., tarping), billed directly to insurers, enabling work during delays. A GuildQuality review highlights Alan’s re-tarping a roof twice when damaged, maintaining claim readiness.
• Documentation: Provides thorough inspection reports, photos, and estimates, reducing disputes over damage or fraud. Clients note detailed condition reports post-inspection, supporting claims, similar to Sunny State’s approach.
• Regulatory Compliance: Adheres to Senate Bill 76 (2021), avoiding prohibited practices like acting as public adjusters. Likely refers clients to licensed adjusters, aligning with Coastal and Douglass.
• Client Education: Guides on claim processes, especially post-insurer failures (e.g., Ian bankruptcies). Reviews praise responsive communication (e.g., Troy’s updates), easing delays, akin to James Robinson’s coordination.

3. Strengths
• Reputation: Strong reviews, with 272 Birdeye reviews (high ratings), 4.1/5 Angi, and GuildQuality/Trustindex praise for professionalism, quality, and cleanup (e.g., “pristine yard” post-job, North Port, 12/05/2024). BBB-accredited since 1997 with an A+ rating. Owens Corning Platinum status enhances credibility.
• Storm Expertise: Extensive hurricane recovery experience (Milton, Ian), with reviews noting quick, quality repairs post-storm, rivaling Suncastle and Big C’s focus.
• Warranties: Offers a unique “Free Lifetime Warranty” and extended Owens Corning warranties, outpacing Coastal’s unspecified warranties and matching Suncastle’s GAF offerings.
• Customer Service: Praised for communication (e.g., sales reps Ron, Todd, Jasson), with reviews highlighting timely scheduling and inspections, surpassing Big C’s unprofessional complaints.

4. Challenges
• Customer Complaints: Serious issues include:
• A 2018 Angi review reports a leak persisting post-repair, with water damage and no response from Dave Mura, threatening legal action. Alan’s allegedly declined calls and ignored evidence.
• An elderly client was overcharged $1,300 for a 40-minute plywood fix, feeling misled due to inability to inspect, suggesting predatory pricing.
• A client faced a $4,000 surprise bill six months post-job, with Alan’s suing a disabled 70-year-old, escalating to legal threats without consultation.
• A re-roof job mismatched garage roof style/color, lacked supervision, and skipped magnet sweeps, with legal threats over disputed bills.
• Quality Concerns: Complaints about poor workmanship (e.g., damaged sunroom, improper repairs) and unaddressed issues mirror Suncastle and Douglass’s gaps, unlike Coastal’s clean record.
• Communication Issues: A GuildQuality review cites poor office communication via answering service, though sales reps mitigated this. Delays post-Milton (weeks for repairs) were noted but contextualized by storm demand.
• License Confusion: BuildZoom’s inactive license (CCC1330555, expired 2020) contrasts with BBB’s active CCC046942, risking trust if unclarified, unlike Sunny State’s clear status.

5. Industry Comparison
• Technology: No mention of advanced software like AccuLynx (saves 9 hours/week) or Bone Dry’s drones. Alan’s inspections and reports suggest basic tech, trailing Bone Dry but matching Sunny State and Coastal.
• Materials: Uses asphalt shingles, metal, tile, and flat roofing (Owens Corning), aligning with FEMA’s post-2015 codes, similar to Suncastle (GAF), Douglass, Big C, Bone Dry, and James Robinson. Coastal’s materials are less specified.
• Scale: Alan’s 109 projects outpace Coastal (14) and James Robinson (118) but trail Suncastle (3,532), Douglass (1,702), Sunny State (1,299), and Big C (395). Complaints mirror Suncastle, Douglass, and Big C’s overstretching, unlike Coastal’s reliability.
• Reputation: Alan’s A+ BBB rating and strong reviews rival Bone Dry’s 4.8 stars and Sunny State’s limited but positive feedback. Complaints align with Suncastle, Douglass, and Big C’s issues, contrasting Coastal and James Robinson’s cleaner records.

6. Critical Perspective
Alan’s Roofing is a well-established contractor with robust strategies for managing insurance delays through claim support, emergency billing, and documentation. Its Owens Corning status, lifetime warranty, and storm expertise make it competitive in Port Charlotte, rivaling Suncastle’s scale and Bone Dry’s polish. However, serious complaints—overcharging, poor workmanship, and legal threats—reveal oversight and customer service gaps, mirroring Suncastle, Douglass, and Big C’s issues. Coastal and Sunny State’s reliability and James Robinson’s trust highlight Alan’s inconsistencies. Systemic challenges (insurer delays, labor shortages [77% of contractors report hiring issues], fraud stigma) burden all roofers, but Alan’s aggressive billing and communication lapses amplify distrust. Its smaller project volume compared to Suncastle and Douglass suggests selective focus but limits capacity. Industry-wide, adjuster reliance adds costs, and reforms are needed to streamline claims. Alan’s must address complaints to match its reputation.

7. Recommendations
• Resolve Complaints: Address overcharging (e.g., $4,000 surprise bill) and workmanship issues transparently to avoid legal disputes, learning from Coastal’s clean record.
• Clarify Licensing: Update BuildZoom’s inactive license records (CCC1330555) to confirm active status (CCC046942), enhancing trust like Sunny State’s clear licensing.
• Improve Communication: Replace answering services with direct office contact, as Bone Dry’s responsiveness shows.
• Adopt Technology: Implement claims management software to streamline documentation, matching Bone Dry’s efficiency.

Conclusion
Alan’s Roofing, Inc. is a reputable contractor with effective strategies for navigating insurance delays through claim assistance, emergency services, and documentation. Its Owens Corning status and storm expertise suit Port Charlotte, but complaints about overcharging, poor workmanship, and legal threats undermine its A+ BBB rating, aligning it with Suncastle, Douglass, and Big C’s challenges. Coastal and Sunny State’s reliability, James Robinson’s trust, and Bone Dry’s polish highlight areas for improvement. By resolving complaints, clarifying licensing, and adopting technology, Alan’s can align quality with reputation.